What is the difference and execution behavior of Routing Policies and Triggers in the Jira Spoke

Kishor O
Tera Sage

4 weeks ago

  • The exact execution order of Routing Policies vs Triggers
  • How routing policies influence trigger evaluation
  • Best practice for deciding logic placement (routing policy vs trigger)
  • Scenarios where triggers may not fire due to routing configuration
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abbasshaik4
Tera Sage

Monday

Hello @Kishor O,

 

Please refer to the link's below:
https://www.servicenow.com/community/servicenow-ai-platform-articles/integration-with-jira-using-jir...

https://www.servicenow.com/docs/r/integrate-applications/integration-hub/jira-spoke-v3-0-2.html?cont...

 

If it is helpfu, please mark it as helpful and accept the correct solution by referring to this solution in the future it will be helpful to them.

 

Thanks & Regards,

Abbas Shaik

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