What is the difference between form sections and related tabs in servicenow demo instance,can we use only one instead of both?

[Ram141]

Difference between form sections and related tabs in servicenow demo instance,can we use only one instead of both?

[Vishal Khandve]

hello,

form section contain fields from the same table and to show or hide the fields .

and Related lists appear on forms and show records in tables that have relationships to the current record.

[Ram141]

Hi Vishal,

Can you please elaborate the use of section.

Thanks,

Kuchi Naidu

[Slawek_Radziewi]

Form sections are like tabs in browser. You use them to put different fields in tabs on your form.

Related lists are showing related tickets from different tables. So if you have incident and related change or problem you will see (attach) them under related tabs.

[Vishal Khandve]

Hi,

A section is collection of form section elements (fields, splits, annotations, and formatters) displayed on a form. Each section record must be associated with a corresponding view record (even if the view is the default view).

Sections should only be created through the ‘Personalize Form’ UI. You may need to access these records directly if you want to see what elements are part of a particular form section or if you want to see if the form section is part of a multi-section form. You can also change the view a form section is related to or the caption for a section from the form section record. Section records are really the one place where forms, sections, and views are all linked together. As such, they are usually my starting point for navigation when I’m trying to modify something form-related that can’t be changed through the ‘Personalize Form’ UI.

suppose on incident form you have many fields.

you can make section like there is already (OOTB).

note section: feilds related activities (additional comments,watch list)

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