Autoclose Knowledge Feedback tasks
When a KB Feedback Task has been in the Resolved State for more than 2 Days (48 Hours), it should be automatically moved to the Closed state. help me with the best solution. thanks in advance,regardssaikumar
Forum Posts
Inbound Email Flow help
Can someone please assist with creating an Inbound Email Flow for the following, if you could show me how this would look as I have not had to do this before please. So the scenario is when an email is received from a customers ServiceNow instance i....
Resolved! Getting "Action not found" in Flow Designer
Hello everyone,I hope you can help me,I am currently experiencing a strange problem,Basically, I have a flow designer action which is loaded correctly in the development environment, but when I try to bring it into the test environment, via update se...
how to check whether a user have check in at the walkup interaction ?
I would like some help. i have a widget but it does not work in validating whether the user have check in server : (function ($sp, options, input, data) {var userId;if (barCodeScanned(input)) {var alm_hardware = new GlideRecord('alm_hardware');alm_...
How to exclude ServiceNow integrations in Clone profile.
Hello Team, How to exclude Integrations application registry values from Prod to Dev and Test. We have to add in the exclude table under clone profile, but how to select or add only one application registry. ThanksAshok
Resolved! List values in Flow Designer are showing as sys_ids instead of Values
Hi, First time creating a Flow in Flow Designer, want to send an email to interested parties about Failed Changes. One of the Change columns I want to show on the email is the 'Region Affected' which is a Choice List of one to six regions. The Region...
Resolved! How to get weeks view by default when opening teams calendar
Hi, when opening teams calendar under AGENT schedule, it is opening in Day view, how to open Week view for all user by default. Thanks in advance!
Reminder Notifications to be triggered based on date field for 72 ,48 and 24 Hours respectively.
Hi All,I have a requirement for sending reminder notifications based on date field, i.e. based on the date given the reminder has to be sent before 72,48 and 24 hours.Scenario: I have a choice field called corrective action where we have 5 choices 1,...
Issue Retrieving Variable Values in Catalog Task Form
Hello,I am trying to retrieve the values of the variables in the catalog task form. I am using a flow script, but instead of returning the values of the variables, it is giving me something like an ID (as shown in the picture). script:(function runMa...
Resolved! Service portal widget - img src not pulling through
Hello all, I'm doing a project on my PDI and have 1 last thing I'm stuck on is displaying the image from the record to the portal. Can anyone show me where I'm going wrong? (If you follow me on Linkedin, yes its the Pokedex) The field is an type: Ima...
Cloned walkup experience check-page
i have clone the check in page but i am getting the following error . how can i change the permission ?
Resolved! I have the sys_id, How to find the which record, I don't know the table name
Can any one assist to me how to find the record using the sys_id, I dont know the table name.
Data Pills in Flow Designer are showing empty in the email body
I have an email action in my flow and I am trying to display the catalog variables within the email body. When the email action is triggered the email comes back with those fields blank if I submit a request. The weird thing is if I use the test op...
Bad Request (400) Error
Hello all, When looking at individual UR in SOW you get a Bad Request (400) error. If you click Refresh it just comes back and if you close the error you're able to continue with your work.Steps we follow1] Navigate to Service Operations Workspace.2]...
Email Notifications triggering
Hi, Multiple Notifications are triggering, Under Who will receive tab, in Groups: 'Test123'' added and the group contains 3 members. So 3 email are triggering when I check the Emails logs, but it should sent only one to all group members. Custom Noti...
