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How to import bulk records in service mapping?

How to import bulk records in service mapping? is there any excel template needs to follow? and what all the fields required? and per the course I see that discovery starts when we click on view map, so should we need to configure discovery schedule ...

Sathwik1 by Tera Expert
  • 656 Views
  • 6 replies
  • 2 helpfuls

Resolved! Advance reference qualifier

ISSUE WITH ADVANCE REFERENCE QUALIFIER Created Advanced Reference Qualifier in Catalog Item (with variables 'group' and 'assigned')to fetch values of users only of selected group. But this is not workingNeeded help to solve this.  

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shivani18 by Tera Contributor
  • 906 Views
  • 7 replies
  • 0 helpfuls

ui action

how to hide related list ui action based on current table conditions,like i have a button for another table,but that table is my related list,i want to hide that button based on the current table conditions

Trigger Email notification when approval is requested in RITM

I want trigger a email notification when approval is requested for RITM and the email should contain Requested for should be the requested for of the RITM Opened by should be the opened by of the RITM Priority, State and Short Description should be t...

1_DipikaD by Kilo Sage
  • 299 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to add new view under my request [service portal]

Hi, how to add new view to my request page in service portal ? currently we have open requests and closed requests, we want to add new view like in progress requests and resolved requests ?   can anyone tell how to do this ?

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Mahesh23 by Mega Sage
  • 1183 Views
  • 3 replies
  • 0 helpfuls

How to get value from list type field in flow designer

Hi Community, I am using look up record in flow designer from this i have to compare in if both the value should be equal.but in if i am getting all values from that list in comma separated.example :- "record.values =X,Y,Z "  but want to get only "re...

shweta14 by Tera Contributor
  • 1894 Views
  • 13 replies
  • 0 helpfuls

Reference field filter restrictions

Hi, We have a reference field on custom table when end user click on the reference field  cannot able to perform the filter operations but admin can perform the filter operations. Please refer the attachment.How we can achieve this?

Khalid9030 by Tera Contributor
  • 656 Views
  • 6 replies
  • 0 helpfuls

To mark checkbox to true depending on valid to date.

Hi Peeps,I have active field -checkbox- on cmn_cost_center table. Now I want to make checkbox to true depending on valid to date. For that reason I created the below BRName : Set active to True AFTER - Insert, Update. (function executeRule(current, p...

Sam Hanson by Tera Contributor
  • 566 Views
  • 5 replies
  • 2 helpfuls