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‎04-14-2020 01:55 AM
Hi All,
Does anyone know what the max character length of the short description of a catalog item is when in the Portal? I don't mean the short description in the catalog item itself as that is set to 200, but just when looking at the catalog item in the portal view. (See below attached attached).
Seems to be different lengths on this view no matter what the short description has been set to. Is this something that's configured in a widget or the portal?
Solved! Go to Solution.
- Labels:
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Request Management
-
Service Catalog

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‎04-14-2020 03:41 AM
you have to clone the widget "SC Category Page" and in html side you will see <div class="overflow-100"> , change it to <div class="overflow-200">
and then try.
if my answer helped you, kindly mark it as correct and helpful.

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‎04-20-2020 02:08 AM
it increase the pixel.
once you will made the changes you will see the rest of the other description value .

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‎04-14-2020 04:43 AM
Hi,
The max length of characters that a catalog item's description can display in the portal view in servicenow is 4000.
To check the max length of any field right click on that field and select show you will get the dtails.
Please mark it correct or make it helpful, if my response helps you.
Regards
Bhagyashri Sorte