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How to hide button for particular time period

Hiding the button according to the stores closing and opening timing on SNOW and stores timings is dynamic but the timing is in string . Can any suggest me how can I write the script in UI action.

Manu Shukla by Tera Contributor
  • 210 Views
  • 1 replies
  • 0 helpfuls

Hide and display form section based on conditions

There is a table in ServiceNow called 'Approval System'. This table has one field and two form sections. The field on the form is 'Approval Type', which offers two choices: 1. Approval Flow and 2. Catalog Flow. The table also contains two form sectio...

asrsharma07 by Tera Contributor
  • 1446 Views
  • 8 replies
  • 0 helpfuls

Scripted creation of request

Hello All, I have a requirement to create a script that will automate the creation of a catalog request. When a new user is created on the sys_user table with the following conditions:company = ACMEsource = new_hire_tablenew_hire_active = YKick-off t...

MarceloPedrey1_0-1695224031873.png MarceloPedrey1_1-1695224089923.png

Background script - Optimisation

Hello, This is more of an optimisation question.we've performed an integration and its brought over 1.6 million records where half are empty records. I've run a background script however its taking a lot of time and sometimes just gives up.Can this s...

Andrew_TND by Mega Sage
  • 281 Views
  • 1 replies
  • 0 helpfuls

Resolved! normal changes model records

Is it possible for regular ITIL users to create their own model changes for normal changes? For example, someone wants to create a model they can use each month for monthly patching that would include their entire list of CIs. Also, is there a way to...

Roles required for User provisioning from Azure AD

Hi Team I have a requirement to integrate Azure AD with ServiceNow for SSO and Automatic User provisioning, as per the Microsoft article, the integration ID should have admin role, this is not safe to provide admin role, could you please let me know ...

Magesh Babu1 by Tera Contributor
  • 2786 Views
  • 11 replies
  • 11 helpfuls

need to close parent sctask of ritm using flow design.

I am working on a flow design. Requirement is: If the RITM is closed then I need to check if there is any parent SCTASK of that RITM, if there is then need to close that parent SCTASK as well. Can anyone please help me out how can I achieve it. Thank...

abhisek by Tera Contributor
  • 312 Views
  • 2 replies
  • 0 helpfuls

Resolved! In forwarding email create a ticket how reply should update it.

We have requirement POP3 is not supporting by Microsoft365 so for that we cannot create email account on ServiceNow that's why we came up with new solution in this when user send mail to IT team then IT team forward that mail to ServiceNow using forw...

Display Desired Field Columns in reference field

Hello All, I am creating a new catalog item in which I used a reference field "Name of the user" which takes the values from sys_user table.While clicking on search icon currently it is showing the user records with columns ( userID, name , first nam...