Hello all, Can you please let us know if there is any possibility of downloading the catalog form variables as a word document in servicenow. We need to download the form once the user fills it and submit it and we need to send it in a mail. Than...
Hi, I have an requirement, in catalog form there are 2 variables, variable 1 contain country details (like india usa uk....) and variable 2 contains state details. Now if i selelct india in variable 1 then only state of india need to be display in va...
Morning all, anyone in the community ever experienced an issue where when running a transform/load data the import set is being created twice or even three times? like you spam the "transform" button (I know theoretically impossible) after selecting...
When creating a notification in the change request table, if I put ${comments} in the content, the last 3 additional comments will be displayed.Is it possible to display only the most recent one?
I've created a new order guide containing a couple of service requests needed for onboarding a new employee (like computer, mobile phone, VPN access). When I open this order guide via the "try it" button in the ITIL view, all included catalog items a...
Hi All, So I have a requirement to include Major Problem field in the SOW form for Problem. I' already configure the form and included it in the plaftform in SOW view howeverOn SOW when creating a new problem the field is not available. When I open a...
Hi All, I have created one custom table which is extended from the task table. And I can see the task table fields and here I want to re-use the task table fields by changing the labels of the fields. I have changed the labels of the task table which...
Is it possible to set Reference Specification in Agent Workspace for Reference Fields?
Hi I haver a scenario for one of our walk up locations, that I dont know if it is possible to achieve. I have a Mon- Fri schedule 9-5, but the person looking after this site has said that some weeks these hours may change, so would like to be able to...
Can anyone guide me the end to end process of importing data to an M2M table in servicenow?
Hi Team,I have to do a validation on one variable called tax id ,if the tax id does not exists in account table ,it clear out the value, and is happening with On change client script.But it should not allow to submit the form.But form submission is...
Hi , As we installed a plugin a saviynt -> Saviynt users are stored in the below tablex_saviy_iga_user from these table users need to insert /update to servicenow sys_user table As we checked there is OOB business rule and script include USER: Bef...
Hello All, When I am trying to create the custom table under the Global application on the header of the form the message is "ServiceNow recommends creating custom tables in scoped applications. To learn more about creating scoped applications, click...
Our Service Portal has a data table widget for the Change Request table. Some users create changes via a record producer in the portal.I want to redirect them to automatically be presented with the risk assessment after the creationAND/OR have the Ri...
Hey folks, I've been trying to add users to the watchlist on Inc and sc_task form based on the assignment group, but it either works on INC table or none. tried adding using task table but didn't seem to help. Tried a couple of ways through after bus...