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Inbound Email action - Notifications

Hi, I have a doubt related to email logs. When we open email logs ,under reciepients email ids, how can i find where and in which application (ex: inbound action or notification), that email id is involved. In the sense how can i search where this em...

Gousia Syed1 by Tera Contributor
  • 2949 Views
  • 17 replies
  • 3 helpfuls

notification after 3 days in servicenow

I have to send a notification to the user when the ticket is 3 days old and the state is in awaiting info state and when a ticket is in the "awaiting info" state for more than 6 days, then the ticket should be canceled.. i have created scheduled jobs...

Calander Date/Time and Glide Date/time

Hi All, I want to compare two dates , one is Calander date time and another one is Glide date time, I want to comapre if both of these are same.

Priya75 by Tera Contributor
  • 1224 Views
  • 2 replies
  • 0 helpfuls

How can I find the Nightly Backup Schedule for my instance

I need to find the Nightly Back Up Schedule that is done for my production instance so that I can properly plan when I need to have my update sets loaded into productions so that they are included in a nightly back up that is used for the Cloning pro...

Resolved! Scheduled job for incident table using flow designer.

Hello everyone I have one requirement to run scheduled job daily on the incident table to monitor incidents created from Dynatrace caller .*If incident has not been created from last 24 hours from caller  Dynatrace  then trigger a notification saying...

Kishor O by Tera Sage
  • 1355 Views
  • 2 replies
  • 2 helpfuls