What is the OOTB workflow for contract management?

[Stephen Miles]

I work at the University of Melbourne and we are trying to test the OOTB workflow for contract management. The on-line docs are not that clear, is there a workflow diagram or something that tells us exactly what the OOTB behavior is meant to be?

Thanks

Stephen

[Namrata Khabale]

Please mark reply as Helpful if applicable and helps you. Thanks!

[Akshata jamdar]

Hi Stephen,

You can get default workflow from workflow editor.

Please refer below click on contract Approval.

Kindly mark the answer correct and helpful if it will resolve your problem.

Regards,

Akshata.

[Stephen Miles]

Excellent, many thanks for your help!

[Akshata jamdar]

Could you please mark my answer helpful if it will help you in any manner.

Thanks and regards,

Akshata

[Anil Shewale · Accepted solution]

Hi Stephen

Contract Management is one of the integral parts of Supplier Management. Various types of supplier-contract or outsourcing types are defined under the Contract Management section of ITIL Supplier Management Process.

What is contract?

In short, a Contract is a Documented & Legal Binding Agreement between a Service Provider (or Service Supplier) and the consumer of service (mainly customer) to provide or receive some services respectively.

In case of supplier contract, It generally specifies all necessary information such as nature of service, SLA targets, Cost of Service etc. The official term of such delegation of service to a third party provider is called “Out-Sourcing”.

Also refer ,We have OOB workflow related the contract management i.e. ‘CONTRACT APPROVAL’.

Navigate>>Workflow editor>> click on it>>search >>contract Approval

As above mention the contract management is the part of supplier management. For More details refer the following threads.

https://www.certguidance.com/supplier-management-contract-outsourcing-itil/

https://www.itilnews.com/index.php?pagename=What_is_Supplier_Management_from_an_ITIL_perspective

If it help mark helpful or correct 

Thanks and regards

Anil