What is the process to configure the icons on tabs of the Interaction form on Agent Workspace?

soham-khedekar
Tera Contributor

How do I configure icons on tabs of Interaction form on Agent Workspace? As you can see in the image when we select any options on the 'Type' choice list & save the interaction form it gives a little icon related to the desired choice. For example, in the image I selected the 'Chat' option in the 'Type' choice list & saved it, which gave the tab above a little chat icon. My question is how & where do you configure that icon as we have to create custom choices for the 'Type' Field.

 

sohamkhedekar_0-1692773104956.png

 

2 REPLIES 2

sriya1012
Tera Contributor

Got any solution for this one ? I am also facing a same problem. 

Rathna Chengalv
Tera Contributor

please post back if you found any solution