What is the process to configure the icons on tabs of the Interaction form on Agent Workspace?
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‎08-22-2023 11:45 PM
How do I configure icons on tabs of Interaction form on Agent Workspace? As you can see in the image when we select any options on the 'Type' choice list & save the interaction form it gives a little icon related to the desired choice. For example, in the image I selected the 'Chat' option in the 'Type' choice list & saved it, which gave the tab above a little chat icon. My question is how & where do you configure that icon as we have to create custom choices for the 'Type' Field.
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‎10-12-2023 12:04 AM
Got any solution for this one ? I am also facing a same problem.
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‎11-07-2023 06:54 AM
please post back if you found any solution