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18 hours ago
Hello All,
In Service Operation workspace when i click on child incident's related list one add button appears if i click on add one popup to add incidents is coming i want to configure the list layout for this.
Anyone know which view this add button opens up or where i can configure the list layout for this?
Any idea @Ankur Bawiskar ?
Solved! Go to Solution.
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17 hours ago
Hi
Navigate to Now Experience framework -> Related list actions
Open this action
Open incidents MRA
Update the columns in the payload
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18 hours ago
check the Related list Action "Add" and it uses Default list view.
Please check at your side as well
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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18 hours ago
Hello Ankur,
I have checked earlier this my list layout for default view and when i click on the add button the view pops up that one's list layout is different.
Regards,
Debasis
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17 hours ago
need to check
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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17 hours ago
Hi
Navigate to Now Experience framework -> Related list actions
Open this action
Open incidents MRA
Update the columns in the payload