What is the task.order field used for?

jeff_lord
Giga Contributor

We are attempting to use the task.order field as a secondary work option for RITM tasks.
Meaning that they select the priority but if there are a large number of that one priority to order them based on the task.order as an option on the task form so they know when to work them.
I am trying to find out (unsuccessfully at the moment) if that field is used in other places in SN that if we use that field it would break some other functionality.

Thanks in advance

Jeff

2 REPLIES 2

CapaJC
ServiceNow Employee
ServiceNow Employee

task.order can be used anywhere an order matters. Like in the multiple Change Tasks related to a specific Change Request.

It's used in Stories (in the SDLC plugin), Test Cases and Test Case Results (in the testing plugin, I forget what it's called), and maybe some other task extension tables.

If your table isn't already using the Order field, feel free to use it for your own purposes. You won't be breaking anything.


jeff_lord
Giga Contributor

Ok great thank you!