what is the use Of COPY EMPTY FIELDS chek box in import sets??

hibye
Giga Contributor

what is the use Of COPY EMPTY FIELDS chek box in import sets??

5 REPLIES 5

Karthik Reddy T
Kilo Sage

Copy Empty fields:



Select this check box to clear fields with existing values when an incoming field contains an empty value. See Using NULL as a Field Value for information on how to import empty values.



http://wiki.servicenow.com/index.php?title=Creating_New_Transform_Maps#gsc.tab=0


Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.

Hello @Karthik Reddy T your given link is not working.

gdd
Giga Expert

this below link has details :



http://wiki.servicenow.com/index.php?title=Creating_New_Transform_Maps#Creating_New_Transform_Maps



Copy Empty FieldsSelect this check box to clear fields with existing values when an incoming field contains an empty value. See Using NULL as a Field Value for information on how to import empty values.

Dave Smith1
ServiceNow Employee
ServiceNow Employee

If you are coalescing imported records, by default blanks in the imported data will be merged with the content in the current record, reflecting the older (populated) value.



When this box is ticked, the blanked imported field value will clear the current field's contents.



It's useful when you actually want to use a transform map to wipe out specific fields.