When using Flow Designer, the REQ Number is not populating in the RITM even though I have it in the fields.

[Joanne Johnson1]

When using Flow Designer, the REQ Number is not populating in the RITM even though I have it in the fields. I also tried to populate the REQ Number & RITM Number in the SCTASK. I don't see anything in the Business Rules that may be causing this either (but I could have missed it).

Do you have any idea what may be causing this issue?

Thank you in advance!

Here is the flow for the RITM Update:

This is the RITM that I ran the test on:

And this is the Create TSK where I am trying to get the REQ & the RITM Numbers:

AAnd this is the task that was created:

[Joanne Johnson1 · Accepted solution]

I found the issue...  For the sc_req_item, the task.number Display value was true, BUT a custom field was also set to true.  When I made the custom field false, the Request Item appeared.

Thank you for your help!