Where do we get SSH Public Key for our instance?

[Jack9]

We are trying to use sFTP to retrieve csv files to be imported into ServiceNow but we cannot find anywhere that provides the SSH Public Key for the ServiceNow instances.

Where can we get the SSH Public Keys for our instances?

Thanks!

[Manjeet Singh]

You can find the information in these two links:

Discovery Credentials: SSH Private Key

https://docs.servicenow.com/bundle/istanbul-it-operations-management/page/product/discovery/referenc...

[Jack9]

Hi Manjeet,

The link you gave me are for SSH PRIVATE Keys not public key. And it's for discovery not for simply creating a Data Source that gets files from an SFTP Server.

Right now when you choose SFTP as your source, you get to only put in a username and password but the network guys want to authenticate via public key.

Basically if they have the public key for the instance, once it connects to the SFTP server, it knows that it actually IS that instance that is connecting and not some random person.

[corina]

Hello Jacques.

Could you please clarify where you are required for the SSH   Public key in the SFTP import process?

[Jack9]

Hi Corina,

It is not required in the import process. It is required on the actual SFTP server i am connecting to.

Right now when you choose SFTP as your source, you get to only put in a username and password but the network guys want to authenticate via public key.

Basically if they have the public key for the instance, once it connects to the SFTP server, it knows that it actually IS that instance that is connecting and not some random person.