where is planned completion date in the Risk Module ?

ElizabethS66159
Tera Contributor

Having recently implemented RISK, I can no longer see planned completion date  - is this still available ?

1 REPLY 1

Tanushree Maiti
Kilo Patron

Hi @ElizabethS66159 

 

Validate following thing:

1. When risk is implemented, a new UI Policy may have been created to make the field read-only or hidden based on the risk assessment state.

2. Ensure  under Risk record ->Right-click the header and select Configure > Form Layoutplanned completion date is in the "Selected" column

 

3. Check if any Client Scripts/BR on the risk table for code that sets the value of the planned completion date field to empty

4. If you are using the Risk Workspace (Next Experience), custom fields added to the UI16 form view might not automatically appear there . You might need to configure Workspace layout.

 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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