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05-07-2026 02:46 AM
Having recently implemented RISK, I can no longer see planned completion date - is this still available ?
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05-07-2026 05:35 AM
Validate following thing:
1. When risk is implemented, a new UI Policy may have been created to make the field read-only or hidden based on the risk assessment state.
2. Ensure under Risk record ->Right-click the header and select Configure > Form Layout. planned completion date is in the "Selected" column
3. Check if any Client Scripts/BR on the risk table for code that sets the value of the planned completion date field to empty
4. If you are using the Risk Workspace (Next Experience), custom fields added to the UI16 form view might not automatically appear there . You might need to configure Workspace layout.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
- Mark as New
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05-07-2026 05:35 AM
Validate following thing:
1. When risk is implemented, a new UI Policy may have been created to make the field read-only or hidden based on the risk assessment state.
2. Ensure under Risk record ->Right-click the header and select Configure > Form Layout. planned completion date is in the "Selected" column
3. Check if any Client Scripts/BR on the risk table for code that sets the value of the planned completion date field to empty
4. If you are using the Risk Workspace (Next Experience), custom fields added to the UI16 form view might not automatically appear there . You might need to configure Workspace layout.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti