which roles grant read access to portal pages

John H1
Tera Guru

I need to restrict a Homepage to a specific. I understand I need to create a role to have access, but what permissions do I need to grant them read only access?

3 REPLIES 3

P-Rudenko-SN
ServiceNow Employee
ServiceNow Employee

There are no roles like for the Platform UI. Can be achieved via working with widget. This is about the fields on the 'Form' widget, but might be helpful, please check this thread:

https://community.servicenow.com/community?id=community_question&sys_id=7707a7e2dbd327005d782183ca96...

Sam Ogden
Tera Guru

Hi John,

If you have user criteria in place there should be 2 related lists at the bottom of the page record, 'Can View' and 'Cannot View'.  You can then setup a user criteria based on a role and add that to either of these lists.- i.e. if you created a role 'test_role_1' and created a user criteria with the requirement of this role and added it to the 'Can view' list then only users with that role would be able to view that page.  If you didn't have the correct role then I believe it would direct you to the 404 page.

Hope this helps

Thanks

Sam

Shivani Singh1
Tera Guru

Hi John,

There is no role which do this specifically for portal , one role snc_readonly but it will make the whole ServiceNow read only.

So, you can create a role "portal_readonly" and then in each widget of homepage you can check if user has this role then apply this 'editable-by-user' as suggested in 

https://community.servicenow.com/community?id=community_question&sys_id=b7724321dbd8dbc01dcaf3231f961979