Workflow Stuck

tiyasa
Giga Expert

Hello All,

In my service catalog item workflow, I check if the requester is the group manager of the group for which request is to modify or deactivate group.

If requester and group manager is admin, then there is no problem is workflow. But if requester and group manager is non-admin , then the workflow does not start at all (image below).

Please suggest. Thank you.

find_real_file.png

find_real_file.png

1 ACCEPTED SOLUTION

tiyasa
Giga Expert

Thanks Kristen for your suggestions. But the real problem was that the workflow was not published even once. (D'oh!!) As I was still developing other parts, I didn't publish it yet while trying to test through a different user.


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10 REPLIES 10

tiyasa
Giga Expert

Thanks Kristen for your suggestions. But the real problem was that the workflow was not published even once. (D'oh!!) As I was still developing other parts, I didn't publish it yet while trying to test through a different user.