Resolved! Change Enablement - Discrepency between, Conflict last run field VS Conflicts Tab / Last checked
Is this a Known issue? Is this Out of the Box? Anyone else is getting this discrepency?
Forum Posts
Resolved! On a Catalog Form, there is a Reference variable. But it gives poor search accuracy. What to do?
Good afternoon.On a Catalog Form, there is a Reference type variable. But it gives poor search accuracy. What can be done for this?Example, there is a choice option called Digital Marketing. To search this, we need to type left to right.But if I type...
In Service catalog, how we can add multiple fields like embedded list
In Service catalog, how we can add multiple fields like embedded list example : When we select a an option from drop down, need to displace embedded list of records (multiple records)
Resolved! How to copy of worknotes from related child incidents to parent case?
Hi,1.I have done with the copy of worknotes from case to related child incidents with the below code.Business rule:Insert/After and update:(function executeRule(current, previous /*null when async*/ ) { // Add your code here if (current.u_add_w...
ATF - How to Add Attachment to Variable Section in Catalog Task?
Hi Community,I'm currently working with Automated Test Framework (ATF) in ServiceNow and facing an issue.On a Catalog Task, under the variable section, I need to add an attachment. I couldn't find a direct way to do this using ATF test steps.Is it po...
Scheduled dates are not sending to Target instance when using sn_chg_rest api
Hello,I am using change management api sn_chg_rest for integrating with another instance. When i am creating a source record in source instance and record is inserting in target instance but dates are not filling up and showing empty. I am sending da...
Resolved! Email script throughing an unexpected error that it's giving same day for all records
Hi All,I have a notification which is triggered by a event and that event is triggered by a scheduled job. And also have email script in that notification. If you see the below email script :- Suppose 10 records falls under this notification , now ...
How can we get the access Token for OAuth2.0 as grant type of client credentials
Hi , I have a requirement like I created a OAuth provider as a Grant type of "Client credentials". How can we get the Access token and refresh token for every 15 minutes to make the connection active. I had referred few posts as a grant type of Reso...
UI action and table
Hello everyone, I have a confirmation project, please help me. Is there a way to save the required items in the table without filling them out? I now have a request to build a temporary save button, which can save the required items without filling t...
Integration Issue: Manual Load Works, Scheduled Job Fails
I had configured an integration following this approach: Integration between Redshift and ServiceNow. After completing all the setup steps, I created a scheduled job to run the data source on a schedule, using a user with the import_scheduler role.Ho...
How to create a notification that will be triggered when the Requested For added comments on RITM?
Hi everyone,I need help with the configuration I'm currently working. I need to create a notification that will be triggered ONLY IF the REQUESTED FOR user of the RITM ticket added an additional comment from the portal. As you can see in the screensh...
SetDisplay causing variable misalignment on Service Portal
Hi,I've run into a peculiar issue while developing a record producer. We differentiate users by a certain criteria. Depending on this criteria, UI policies (through a script, not UI policy actions) hide or show certain fields on the record producer p...
ServiceNow Jira integration
Hi All,I'm working on ServiceNow Jira integration.I have created a flow name look up components to get values of components from jira. In this flow i have 1 custom action from which I'm parsing components values via script .But I'm getting socket err...
Catalog item variable
Hi All,In my catalog item I have a reference variable. When user clicks on this variable it should show those records only where the 3rd word of the name contains bdrr.Can you please help me out. Thanks in advance. Regards,Abhisek Chattaraj.
Applying complex Query
Hello,I have an issue querying the sys_dictionary table with a complex query of this type : CdtA AND ( CdtX OR CdtY OR (CdtZ1 AND CdtZ2))Cdt : conditionProblem : cannot put a mix of OR and AND in the conditions I have developed the expression with b...
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