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How to have Scripted REST API in flow designer ?

Hi, How to incorporate the Scripted REST API in flow designer as we do it for Outbound REST message ?In Flow Designer, We add REST message by creating new Action of REST and importing REST message. Then adding that into the flow. We have Bidirectiona...

Thej1 by Tera Expert
  • 2708 Views
  • 14 replies
  • 7 helpfuls

Trying to Integrate Microsoft Teams to My Instance

Hi! This is my first post to the community, so please bear with me.... I'm trying to Integrate Microsoft Teams with my company's instance.  I feel like this should be easy, and I'm just missing something. The "All > ServiceNow for Microsoft Teams > I...

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Service portal

When the user click on the request something in service portal it should not go to catalog items but it want to redirect to the homepage when click on request something pleases give step by step guidance to achieve this

VenkataSreC by Tera Contributor
  • 936 Views
  • 6 replies
  • 1 helpfuls

Hide Catalog Item on an Order Guide

Hi,I have an Order Guide that is used for on-boarding of New Hires. This has an AD Account Item to enable/create the User Account which needs no User Input.  I have been able to hide non required variables that gets cascaded from the initial screen b...

iDNS by Tera Expert
  • 610 Views
  • 1 replies
  • 1 helpfuls

I want to populate asset in a variable

My requirement is: X (reference) field calling below scriptinclude via advance reference qualifier. it will fetch the hardware assets related to current logged in users assignment group. we use this X field in multiple catalog items.and I have create...

Add email to notification before sending

I am having one requirement to add a email of a person to a notification before they are sent from ServiceNow instance. If there is new notification created then I don't want to add mail script to every notification and it wont be possible to add too...

rishabhkata by Tera Contributor
  • 996 Views
  • 9 replies
  • 0 helpfuls

Choice field is not showing in the right language

Hi,I'm encountering an issue with the values displayed in choice lists. The expected behavior is that these values should appear in Spanish when a user's default language is set to Spanish. While this works correctly in most scenarios, there's a spec...

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Query Business Rule on RITM Table

Hello Experts, I am writing query BR on RITM Table , idea is to show RITM's only to users if they are part of Assignment group or Assigned to.below is the sample query i used which is working fine. current.addEncodedQuery('assignment_groupDYNAMICd643...

Community Alums by Community Alums  
  • 415 Views
  • 1 replies
  • 0 helpfuls

Service Portal Permissions to View Requests

Hello ServiceNow Community,        I'm looking to see if anyone can assist me with a Service Portal question.  Currently we have our Service Portal up and running, but only a the requester can view their requests, which is fine, but when they submit ...

bwalls by Tera Expert
  • 3463 Views
  • 4 replies
  • 0 helpfuls