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6 hours ago
Hi all
I have added as a function for raising a request under quick links for Now Mobile app
Link added
/mesp?id=sc_category&sys_id=ac0352811b7a28105cf40f6cdc4bcba8&catalog_id=4d829a411b7a28105cf40f6cdc4bcb99&spa=1&view=mobilebut I am seeing the error like this
/(company portal id)?id=sc_category&sys_id=ac0352811b7a28105cf40f6cdc4bcba8&catalog_id=4d829a411b7a28105cf40f6cdc4bcb99&spa=1&view=mobile
but this is working
what is blocking?
Thanks in Advance
Solved! Go to Solution.
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4 hours ago
I have found the solution for my issue.
on the portals, we have portal for MESP where I ned to add the catalogs I need access from Mobile.
Thanks everyone for your response
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4 hours ago
but when I use this it is working on now mobile
/(company portal)?id=sc_category&sys_id=ac0352811b7a28105cf40f6cdc4bcba8&catalog_id=4d829a411b7a2810...
but this is EC view
I am trying to convert this into mobile view by using mesp
/mesp?id=sc_category&sys_id=ac0352811b7a28105cf40f6cdc4bcba8&catalog_id=4d829a411b7a28105cf40f6cdc4b...
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4 hours ago
Hi @RahulRAJAS ,
Check this KB Article. It could be one of the reason why you are getting the error.
Service Catalog categories do not appear on the Mobile UI - Support and Troubleshooting
Also check this.
Solved: You do not have permission to see this catalog - ServiceNow Community
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4 hours ago
I have found the solution for my issue.
on the portals, we have portal for MESP where I ned to add the catalogs I need access from Mobile.
Thanks everyone for your response
