Session Code: PTS1743 Presenter(s): Bryce Company(s): ServiceNow Abstract: As your vendors become privy to more of your sensitive systems and data, their risk and compliance posture becomes even more ...
Session Code: BRE1702Presenter(s): Pamela, JordanCompany(s): KPMG, KPMG LLPAbstract: Serving nearly four million natural gas and electric customers across seven states, NiSource was faced with systemi...
Session Code: PTS1727 Presenter(s): Janene Company(s): ServiceNow Abstract: Vulnerabilities are a leading cause of data breaches, but keeping up with thousands of them is difficult. Learn how you can ...
Session Code: PTS1745 Presenter(s): Teresa Company(s): ServiceNow Abstract: Join a ServiceNow’s GRC expert to explore how to fulfill the requirements and overcome the challenges of managing a growing ...
Session Code: PTS1726 Presenter(s): Janene, Natasha Company(s): ServiceNow, Natasha Abstract: Security teams are often understaffed, yet overwhelmed by alerts. How can you respond faster? Learn how wo...
Session Code: BRE1754 Presenter(s): Kathy, Tomer, Thangavel Company(s): ServiceNow, ServiceNow, Thangavel Abstract: What's next for IT operations? How can the ServiceNow Platform help automate time-co...
Session Code: PTS1730 Presenter(s): LT Company(s): ServiceNow Abstract: We've heard from our IT Services customers there are a number of initiatives that our IT Service Management (ITSM) and IT Busine...
Session Code: PTS1722 Presenter(s): Victor Company(s): ServiceNow Abstract: Swivel chairing between systems and struggling to find answers— all while the customer waits for a solution. It's time to el...
Session Code: BRE1717 Presenter(s): Pamela, Liz, Mitchell Company(s): KPMG, KPMG LLP, KPMG LLP Abstract: Enterprise Service Management (ESM) is a framework for providing a consistent, streamlined empl...
Session Code: PTS1741 Presenter(s): Bryce, Leo Company(s): ServiceNow, ServiceNow Abstract: ServiceNow transforms inefficient GRC processes across your extended enterprise by combining security, IT an...
Session Code: PTS1719 Presenter(s): Victor Company(s): ServiceNow Abstract: Does your customer service team address the same questions and problems over and over? Consequently, how much is lost in ope...
Session Code: PTS1742 Presenter(s): Teresa Company(s): ServiceNow Abstract: Eliminating risk completely inhibits productivity, but enterprises do need to control risk. By monitoring on a continuous ba...
Session Code: PTS1720 Presenter(s): Rahul Company(s): ServiceNow Abstract: Customers' expectations for service only continue to increase and working in a reactive mode doesn't move the needle on their...
Session Code: PTS1737 Presenter(s): Sree Company(s): ServiceNow Abstract: Organizations across the board are driven to provide more compelling customer experience. These customer experiences are power...
Session Code: PTS1721Presenter(s): PrithviCompany(s): ServiceNowAbstract: When customers have problems, over 70% will start their search for an answer online. Are you ready to deliver quick solutions ...
Session Code: PTS1724 Presenter(s): Nikki Company(s): ServiceNow Abstract: When the truck rolls, do you know the technician has the right skills and parts on hand, or accessible to close all his assig...
Session Code: LAB1773Presenter(s): Evan, Mike, RyanCompany(s): ServiceNow, ServiceNow, ServiceNowAbstract: Come find out how to provide value back to the business by leveraging Software Asset Manageme...
Session Code: LAB1411Presenter(s): Mark, Chad, Scott, GregCompany(s): ServiceNow, ServiceNow, ServiceNow, ServiceNowAbstract: The Common Services Data Model (CSDM) represents a shared set of service-r...
Session Code: BRE1253 Presenter(s): Gourav, Matthew Company(s): Deloitte, PayPal Abstract: Learn how PayPal's implementation of the Automated Test Framework (ATF) delivers value across PayPal's Servic...
Session Code: BRE0083 Presenter(s): Joseph Company(s): Banner Health Abstract: Banner Health is a large healthcare company with approximately 50,000 employees. Between technology, equipment, real esta...
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