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Portfolio Management 201: Getting your ducks in a row

Session Code: BRE0256Presenter(s): Tracy, LisaCompany(s): Western Southern Life, Western & Southern Financial GroupAbstract: Western & Southern Financial Group is using ServiceNow Project Portfolio Ma...

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MSP and BPO: Vision and roadmap

Session Code: BRE0187Presenter(s): Bobby, JohnCompany(s): ServiceNow, ServiceNowAbstract: With the rise of "as a Service" models, we see our customers and partners accelerating their use of the Now Pl...

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The CCPA and Automating Data Privacy Operations

Session Code: BRE1652Presenter(s): Angie, Scott, MikeCompany(s): EY, EY, EYAbstract: Growing privacy concerns and emerging data privacy laws require companies to know the location and usage of all per...

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Employee Workflows Keynote

Session Code: KEY1733 Presenter(s): Blake, Pat, Chris Company(s): ServiceNow, ServiceNow, ServiceNow Abstract: Deliver a next-generation employee experience and unlock productivity.Learn how to make i...

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Now Platform Keynote

Session Code: KEY1734 Presenter(s): Pat, Josh Company(s): ServiceNow, ServiceNow Abstract: Drive innovation and build apps across IT, customer, and employee workflows. Learn how to reimagine every bus...

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IT Workflows Keynote

Session Code: KEY1732 Presenter(s): Pablo, Dave Company(s): ServiceNow, ServiceNow Abstract: Transform IT across your enterprise to drive operational productivity. In this session, you'll learn how to...

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Customer Workflows Keynote

Session Code: KEY1731 Presenter(s): Farrell, Erin, Chris Company(s): ServiceNow, Optum, Vodafone Abstract: Delight customers with proactive service from issue to resolution. Join this session to learn...

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Digital Workflows Keynote

Session Code: KEY1730 Presenter(s): John, CJ, Farrell, Joe, Amir Company(s): ServiceNow, ServiceNow, ServiceNow, ServiceNow, ServiceNow Abstract: Reimagine customer engagement, employee experience, an...

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Remove friction from the system

Session Code: BRE1672Presenter(s): Leanne, JohnCompany(s): JPMorgan Chase, JPMorganChaseAbstract: Learn how JP Morgan Chase was able to reduce the friction in the change process. In this session, you'...

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