Session Code: THS3079Presenter(s): Colter HammerCompany(s): ServiceNowAbstract: Gone are the days of waiting for reports to understand issue trends, chat volumes, customer satisfaction scores, and mor...
Session Code: THS3077Presenter(s): Mayank ACompany(s): ServiceNowAbstract: It should come as no surprise that customers prefer self-service. Do you know everything that Customer Service Management off...
Session Code: THS3070Presenter(s): Prithvi YoganandCompany(s): ServiceNowAbstract: When work is quickly assigned and agents have a streamlined working environment, customer issues get solved faster. A...
Session Code: THS3073 Presenter(s): Mayank A Company(s): ServiceNow Abstract: What if you could connect and collaborate with your customers, partners, and prospects, providing solutions to their probl...
Session Code: THS3072Presenter(s): Virag ShahCompany(s): ServiceNowAbstract: Agents have fewer frustrations and solve problems faster when their desktop is streamlined, with all the right details on a...
Session Code: THS3074Presenter(s): Abhi ReleCompany(s): ServiceNowAbstract: Do you have complex, long-term projects with your customers? Would you like to give them greater visibility into these proje...
Session Code: THS3071Presenter(s): Rahul GuhaCompany(s): ServiceNowAbstract: Imagine being able to monitor your customers' products and services to identify issues proactively using IT Operations Mana...
Session Code: THS3046Presenter(s): Scott LemmCompany(s): ServiceNowAbstract: To support a digital transformation you need to focus on all of your digital products. IT must be ready to simplify how to ...
Session Code: THS3059Presenter(s): Gerard BerthetCompany(s): ServiceNowAbstract: You want to make sure AIOps is not just another buzzword with fuzzy outcomes. To get you thinking in the right directio...
Session Code: THS3056Presenter(s): Richard McGill MurphyCompany(s): ServiceNowAbstract: How does process automation affect workers and employee cultures? How can leaders implement digital strategies i...
Session Code: THS3054Presenter(s): Tameem HouraniCompany(s): RapDevAbstract: The introduction of containers, serverless, and Git-Ops have allowed technology to move faster than ever, but introduced co...
Session Code: THS2954Presenter(s): Chris DowseCompany(s): ServiceNowAbstract: How does your digital transformation compare to other companies like you? We show you the capabilities we have by mining o...
Session Code: THS2966Presenter(s): Pat WadorsCompany(s): ServiceNowAbstract: Nearly every generation has a movie that is said to define them. Fortunately, Hollywood stereotypes rarely reflect the comp...
Session Code: THS2965Presenter(s): Lara CaimiCompany(s): ServiceNowAbstract: Research by Bain and LinkedIn shows that women enter the workforce with equal ambition and confidence. However, after two y...
Session Code: THS2951Presenter(s): Edward Sambrook SmithCompany(s): ServiceNowAbstract: Is it worth it be on the latest release? We help you understand why it is valuable to be on the latest release a...
Session Code: THS2934Presenter(s): Bob OsbornCompany(s): ServiceNowAbstract: How AI will change government - Partly for trust reasons, the public sector has been slow to embrace AI and machine learnin...
Session Code: THS2953Presenter(s): Nick PeggCompany(s): ServiceNowAbstract: Success or failure of your ServiceNow program rests on the value it brings to the organization. learn the steps we tak with ...
Session Code: THS2950Presenter(s): Susan StoryCompany(s): ServiceNowAbstract: It is important to track key performance indicators (KPI's) so you know whether your digital transformation is successful....
Session Code: THS2896Presenter(s): Aida Rikovic TabakCompany(s): ServiceNowAbstract: See how ServiceNow’s Performance Analytics enables you to track, aggregate, and visualize key performance indicator...
Session Code: THS2902Presenter(s): Chris HaasCompany(s): ServiceNowAbstract: The Now Experience brings modern user experiences and application development to the Now Platform. Come learn about the pil...
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