Hi, I'm trying to create a link that would initiate a call to MS Teams. I tried to use this in the URL field: callto:something@gmail.comand this:tel:+3000000000 - this was used previously to make a call to skype. And worked. Does anyone know how to ...
Assuming i have SAM / HAM / Discovery / Service mapping plugins subscribed, installed and activated on my side, Can the service now tool automatically reclaim unused software and update the system with an increased license count for all the license s...
I have a text field variable in catalog . I want to set the text field value to the parent field of cmdb relationship table which is a reference field using flow designer. Can someone suggest some solution . Urgent requirement
Hi Experts,Non-itil users cannot able to access a specific KB article in service portal. They are getting an error"You do not have sufficient privileges to access this knowledge item". It is only for specific KB. Please suggest a solution. Thanks in ...
Does anyone have experience opting in for SAM Content Service and at the same time integrating with Technopedia ?I am wondering if these 2 data feeds can work together or they are mutually exclusive.
HI All, Please let us know Where I can get best practice mock test for CSA Exam other than classmaker.
Hi,I am facing an issue in active directory and ServiceNow - Addusers to multiple group activity.below is an error which is occurring for last few days"Authentication failure with the user null'" Could you please advise on how to fix this? Regards,
Hi, I am working on the fundamentals course acitivity "create visual task boards" My first task is to filer State IS NOT ONE OF Review, Closed, or Canceled before i create my task board. However, I only see choice of close and cancelled and i cannot...
I have set up a notification which is fired by an event. Once the event is triggered it is creating an event in event log and the event is getting processed. However, one specific user is not receiving. Notification or it’s not creating any entry in ...
While extracting a report, we see three main columns in kb_knowledge table to understand KA analytics. However "view count" and "reads" columns seems redundant but there is mismatch in the numbers "89" and "77"? Any insights..
Unable to Integrate JIRA Servicenow. Getting error 401 - Invalid username/password combo' while sending REST API call to JIRA Cloud and Invalid URL Query. Tried both in SNOW and POSTMAN still getting the same error message.
When we set a delegate for approvals, the approval comes across as the original person not approved by xyz on behalf of abc. Is there a way to indicate who approved on behalf of someone?
check whether the property existsPrints the current Value to some log if the property exists( using log() methods in script Update the value of the target property with a given Value Try to change the value of "glide.ui.session_timeout"Research some...
While closing major incidents it's showing add knowledge if we clicked on that and later it's not showing author name in knowledge
