Resolved! Submissions for Presenting at Knowledge 2023
Hello!So glad to see we're back in Vegas for Knowledge '23! Do we know when submissions for presentations will open?Thanks,Erik Nelson
Forum Posts
Create a work flow on incident tables for priority one tickets and assign to service desk group for
Hi Team will you pls explain, how to create a work flow on priority one tickets and how to assign the work to particular group and after that they will give approval and close the case
Resolved! Automaticly copy value of one field to another field on same table
Hello, I want to know how to copy value from one field to another. It should be automatic for every other entry. "customer_contact" table, it should copy value from field “email” to “user_name”. I tried to create BR, but it did not work. Any suggest...
ajax and script include
Hi all, there is a use case , In incident form if we select any value from assignment group field.automatically populates the assigned to field value but there are many members in this field while selecting assignment group. I want code for this.Plea...
RESTMessagev2 Question posted in Developer Forum; please take a look
https://www.servicenow.com/community/developer-forum/accessing-record-data-in-restmessage2-response-body/m-p/2441910#M951241 Thank youSharon Booker
I am stuck at LAB 4.4 from APPlication Development Fundamentals course.
HI Team, Is there any way to download the Answer to the Lab 4.4 because i am stuck Testing business Rules step where you update user profile with city and country code. thanks msiddiqi
How to import external library in Script include without coping the code of external library?
I wanted to import an external library in the scope application. I don't want to copy the code of the library and paste it into ServiceNow. Can we include an external library?
Resolved! How to move the domain
Hello everyoneI have two instances (*instanceA,instanceB), each with several domains, and I want to move the data from one of the domains in instanceA to instanceB. Is there any good way to do this?Thanks in advance.
Embedded help is missing on the project detail record when accessing from the Project Workbench
PPM -Project embeded help able to view in normal viewBut when using Project work bench->Details tab- it is showing emptybut some are showing in Analytics tab & resource tabHow can we setup in detail tab in Console view !Thank you !
Resolved! Solution after committing an incomplete update set
Hello everyone.I committed an incomplete update set,but I didn't catch the problem in time and committed other update sets one after another.So now the best solution is to back out all the update sets and re-release them?
Link for making a call to MS Teams
Hi, I'm trying to create a link that would initiate a call to MS Teams. I tried to use this in the URL field: callto:something@gmail.comand this:tel:+3000000000 - this was used previously to make a call to skype. And worked. Does anyone know how to ...
Resolved! If a device say "Laptop" gets 'Disposed", Can Service Now tool reclaim unused Software License automatically
Assuming i have SAM / HAM / Discovery / Service mapping plugins subscribed, installed and activated on my side, Can the service now tool automatically reclaim unused software and update the system with an increased license count for all the license s...
Resolved! set reference field value using flow designer
I have a text field variable in catalog . I want to set the text field value to the parent field of cmdb relationship table which is a reference field using flow designer. Can someone suggest some solution . Urgent requirement
what could be the issue if a non-itil user is not able to view a KB?
Hi Experts,Non-itil users cannot able to access a specific KB article in service portal. They are getting an error"You do not have sufficient privileges to access this knowledge item". It is only for specific KB. Please suggest a solution. Thanks in ...
