We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more
Has anyone seen estimates on attendance for this years knowledge? I remember last year being around 18,000 and it was at the same venue and crowds were overwhelming at times. Every session I went to was completely full and hallways packed moving be...
Does anyone know how many sessions/courses a participant can typically register for or fit into during pre-conference training? Thanks for your input! Isabel
I paid for the convenience package in order to book the Venetian and as I was booking there was a list of discounts and perks associated with it, it also said more discounts would be added. Where can I access the full list of what the convenience pa...
We have some folks that want to submit for a lab at K19. When does the call for speakers start?
wrote a script under "sysauto_script.list" to update "Configuration Item" of closed incidents. Trying to test it for one incident before running a update for all. var gr = new GlideRecord('task');gr.addQuery('number','INC2142115');gr.query();while(gr...
Will there be a breakfast during conference? If there is will it be better than continental breakfast last year? My first year was in Orlando knowledge 2017 and it was great, last year was terrible. This effects my Travel Budget.
Hi Everyone, We are planning to attend Pre-Conference Training on CSM Fundamentals which includes Implementing CSM, with this will we be able to take the certification? PCTT1421 CSM Fundamentals The Session Covers: Product(s): Customer Service Manag...
Can someone comment on the pre-conference training sessions listed for Knowledge 19? The question is about whether they qualify for "the required training path" for certification and if the certification voucher is included. Thanks, Dennis
Hello Team, I have another requirement to create a survey Dashboard for Customer Satisfaction and Quarterly for Technical Satisfaction. WHich table should I use in Restapi explorer in Jakarta. what should be the query for sysparm_query field in Res...
i am trying to discover esx server,my vcenter are getting discovered,but its is showing error message Unable to establish connection to https://10.9.159.250/sdk .I have already checked the credential.Iam using same credential for other vcenter on whi...
Good morning: Currently, the ServiceNow discovery is running within a windows environment. I noticed that the DNS Name Ci are mapped or linked to the server or device CI of the same name. Discovery is running taking place every night with the updates...
i am trying to write a business rule suppose if the user becomes inactive reassign all his incidents to his group manager. After (Update) Active changes to false : (function executeRule(current, previous /*null when async*/) { var inc =new GlideRecor...
Does anyone know when Improve your user onboarding with guided tours will be uploaded? I haven't been able to find it in Knowledge18, I was told there would be a video walkthrough for it and some of the instances aren't working for some of the labs. ...
Looking for: CCB1138 UNDER THE HOOD WITH AGENT WORKSPACE: INTRODUCING A NEXT-GEN FRAMEWORK WITH A NEXT-GEN PRODUCT and CCB0843 ROLLBACK AND DATA RECOVERY I checked the on demand library, but I don't see those listed.
once the incident moves from resolved by to closed by, and sends close note emails to the customer, it should only be sent once. however this is not the case. Servicenow is sending multiple same close notes to the user. that is what i want to stop f...
