once the incident moves from resolved by to closed by, and sends close note emails to the customer, it should only be sent once. however this is not the case. Servicenow is sending multiple same close notes to the user. that is what i want to stop f...
My manager is asking me to find and download the presentation materials from a breakout session she attended called ITSM roadmap, and which session was held on Wednesday at 4:00 or 4:30 PM at K18. Can anyone point me to where that material is, or giv...
Hi Expert,Is there any free training that came with Knowledge 18 registration? And how to redeem this?Thanks,Dave
Hi All. I have a question with snow features. there a snow feature for creating child parent ticket logic basis which if child ticket gets closed parent ticket gets automatically closed and vice versa if any of child tickets get opened parent ticket ...
I was wondering if the pre-conference training sessions are thorough enough where I could pass a certification test after taking one. I am planning on taking the Application Development course and am hoping to take the test shortly after. I appreci...
Hello, I attended the Knowledge First Everything: How We Implemented a Shared Vision For Shared Wins session at Knowledge18 and would like to find the session content. I have found other sessions contents under the Knowledge18 Session Content sect...
Does anyone know if we are able to obtain CPE credits for attending Knowledge18? Has anyone submitted this event to ISC or ISACA? Regards,Alan
Hey guys, Is any feedback already available from the Knowledge18 conference for speakers? I was a speaker but I have not received any information whatsoever so far. Would appreciate if you share some knowledge on how to get some. Thanks in advance!
I tried from Events and Knowledge18 menu but all I got only Keynotes. I also tried to put in session number but all returned nothing. What happened? Thank you,
Can I access Knowledge 18 session content (labs, pdf's etc) if I didn't attend?
I am looking for several breakout sessions and was very sad to read that one I was interested in is not available. If I'd known in advance I would have taken more screenshots. Below are the rest if you can see if available: BRE1231 - AutoDesk BRE068...
Will all session slides be available online?
Here some feedback of the first day(s) of Knowledge18 I registration on Saturday Afternoon and normally there are no lines and it goes quickly. But now I was in shock big waiting lines!Found out why, the registration program scans and load very very ...
I managed to miss the announcement that the scheduler was live and the only pre-conference training that i really wanted, PCTT2020 SERVICE PORTAL ADVANCED (2-DAY COURSE; MAY 6 - MAY 7), was already full by the time I got there. Is there any chance t...
