Ashley Snyder
ServiceNow Employee

Influence design decisions on upcoming upgrades to Generate Knowledge Article Flow by participating in this 60-minute one-on-one online interview.

 

 

Dear Knowledge Community Members,

 

Sign up for our upcoming research opportunity and share your feedback on Mutli-language support in the Knowledge Management Workflows.

 

Respond to this brief 7-10-minute survey and we’ll get back to you with more details.

and indicate your consent to participate in this research

 

Who should participate:

  • Knowledge authors, managers, admins, content writers or help desk agents who create or manage articles in multiple languages in addition to their primary business language.

Research Dates: June 17-28th  2024

Duration: Approximately 60-minutes

What to expect:

  • Walkthrough your current experience of creating and managing articles in multiple languages.
  • Share concerns, questions, and suggestions for improvement.

How to participate:

  • Respond to this brief 7-10-minute survey and we’ll get back to you with more details.
  • Please also share this link with others at your company who may be interested in participating in this research