Access need to view the Knowledge Center Data

[Prudhvi Raj Y]

Hi Team,

User is able to access the knowledge Center but not able to see the data on the tabs "Potential duplicates" and "Top 5 potential gaps" what access is needed to view the data.

[Mark Manders]

What roles does this user have?

[Prudhvi Raj Y]

Users has knowledge admin, knowledge contributor, knowledge roles

[owenbarber · Accepted solution]

So the Academy demo on Knowledge Center said any "Knowledge" role should have the required access, so must be a data\table access issue.  i.e. do they have the access to read\right to the kb_knowledge table in a reporting sense.  This thread talks more about that Solved: Is there a way to find out what tables a role has ... - ServiceNow Community