Ownership Group Approval flow
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2 hours ago
We have a situation where the owner of the Ownership Group creates and Article and applies their Ownership group to it. This then routes the approval to all other members of the Ownership group except the Owner who is also a member of the group and the article author.
Is this expected behavior or is there something we are missing?
Have not been able to find a definitive answer as yet on what the expectation is here so any help and advice would be appreciated?
For Context the Author/Ownership Group Owner and Member does not have self-publishing rights or Coach (Approval) rights. I tested by giving them self-publish rights but this made no difference and the approvals still routed to everyone else in the group apart from the Author/OG Owner.
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an hour ago
Hi @owenbarber
With an ownership group associated with a knowledge article, ownership group members can approve self-authored articles for publication. You can override this behavior by disabling the glide.knowman.ownership_group.allow_self_approval property. By default, the property is set to true. When the property is set to false, ownership group members can't approve self-authored knowledge articles.
Refer: Ownership groups
