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Property to add more than 5 articles for NowAssist to draft

johannalans
ServiceNow Employee

‎02-05-2026 06:23 AM

Hi, which property is available to add more than 5 knowledge articles to AI Agent article creation? Thank you!

 

 

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glideFather
Tera Patron

‎02-12-2026 05:01 AM - edited ‎02-12-2026 05:03 AM

Hi @johannalans,

 

could you possibly add some context?

 

And what do you mean "to add more than 5 articles to AI agent article creation"? What does it mean? I haven't found any property similar to this but also I was not aware of what I am supposed to be looking for....

 

Please share some context

 

EDIT: also, do you mean KB generation or somethign else?

GlideFather_0-1770901417133.png

 


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
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johannalans
ServiceNow Employee

‎02-12-2026 05:26 AM

Hi, thank you for the reply! I mean drafting article *from incidents*. I already got a reply that this is limited due performance.

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