We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Property to add more than 5 articles for NowAssist to draft

johannalans
ServiceNow Employee

Hi, which property is available to add more than 5 knowledge articles to AI Agent article creation? Thank you!

 

 

2 REPLIES 2

GlideFather
Tera Patron

Hi @johannalans,

 

could you possibly add some context?

 

And what do you mean "to add more than 5 articles to AI agent article creation"? What does it mean? I haven't found any property similar to this but also I was not aware of what I am supposed to be looking for....

 

Please share some context

 

EDIT: also, do you mean KB generation or somethign else?

GlideFather_0-1770901417133.png

 

_____
100 % GlideFather experience and 0 % generative AI

johannalans
ServiceNow Employee

Hi, thank you for the reply! I mean drafting article *from incidents*. I already got a reply that this is limited due performance.