To Public Knowledge Article to External User w/o servicenow authentication.

[Jeck Manalo]

Hello Everyone,

I am trying to follow this below steps given on the KB.

Enable external or public users to view knowledge articles from the Knowledge Management Service Por...

I almost done about but stuck with this i am trying to understand below, I try to use "Any Users" and "Guest User" about this.

I tried to access the link using my personal account but I still get an servicenow authentication.

Do anyone have an idea how to achieve this ?

[Jeck Manalo]

Hello Sandeep,

Thank you for this but I already try this steps and also I set the user_ criteria property into false. but still I am getting pop up sign in.