Articles in Draft stage

[gopunkutty]

In the list of published article list there are almost 350 plus articles in draft stage which are not available for the employee in EC pro. I wanted to know how can we retire the articles without the authors publishing it.

[M Iftikhar]

Hi @gopunkutty, 

Create a fix Script "Retire Draft Article":

var kbArticle = new GlideRecord('kb_knowledge');
kbArticle.addQuery('workflow_state','draft');
kbArticle.setValue('workflow_state','retired');
kbArticle.setWorkflow(false);
kbArticle.updateMultiple();

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.

[Leri Andrews]

Instruct authors to choose 'delete' button to remove the drafts