"Guide Me" Widget

RaghuBellamkond
Tera Contributor

Could someone provide additional details regarding the new "Guide Me" widget on the Product Documentation site? I've checked our list, but couldn't locate this widget. Is it possible that "Guide Me" is labeled differently?

1 ACCEPTED SOLUTION

Lucas Vieites
Tera Guru

Hi Raghu, as you well know, the product documentation site is not hosted on the Now Platform. It's a third-party hosted product from ZoomIn. The "Guide Me" widget that you see, is from yet another product, WalkMe, which we use to provide step-by-step help for new users.

Kind regards,

Lucas Vieites

View solution in original post

5 REPLIES 5

Kim27
Tera Guru

Could this be "context sensitive help" or "embedded help" but presented as a collapsible drawer instead of the help icon? 

Having this widget function as "context-sensitive help" would be advantageous because it would allow us to provide guidance or assistance that is relevant to the particular page or task the user is currently on.

 

To test this, we require the name of the widget as it does not appear on the list of available widgets.

See my reply on the main thread.

Cheers.

Lucas Vieites
Tera Guru

Hi Raghu, as you well know, the product documentation site is not hosted on the Now Platform. It's a third-party hosted product from ZoomIn. The "Guide Me" widget that you see, is from yet another product, WalkMe, which we use to provide step-by-step help for new users.

Kind regards,

Lucas Vieites