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Decision Table not found in Flow Designer/Workflow despite existing in sys_decision

nmnnrb
Tera Contributor

 

 

I have a Decision Table record named "Risk Level Ranges" present in the sys_decision table. The condition logic is configured to determine the risk type based on specific inputs.

However, when I try to select or reference this Decision Table inside Flow Designer / Workflow Studio, it says "No record found" (or does not appear in the lookup list).

Why is this Decision Table not visible in the workflow interface, and how can I resolve this?

 

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1 REPLY 1

Mohammed8
Tera Sage

Hi @nmnnrb 

Faced Similar issue, updated decision table builder plugin to latest version and it solved the issue.

Mohammed8_0-1791540590168.png

 

Also, you can Consider this supporting document link:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3005731