I need send a mail whenever user submit offboarding request

poco
Tera Contributor

I wanna trigger a mail whenever user submit the offboarding request i wanna send a mail to specific user in service now . How can i achieve it via Service now workflow ?

 

Thanks in Advance   

1 ACCEPTED SOLUTION

Lkharat
Tera Expert

You can use the "Notification" activity within a workflow to trigger an email when specific conditions are met. 

or you can use the create Event in workflow activity to trigger notification when event occur.

 

Lkharat_0-1708016948010.png

 

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1 REPLY 1

Lkharat
Tera Expert

You can use the "Notification" activity within a workflow to trigger an email when specific conditions are met. 

or you can use the create Event in workflow activity to trigger notification when event occur.

 

Lkharat_0-1708016948010.png