MISSING_DEPENDENCY: In payload no relations defined for dependent class

[angelo_soar]

Hi All,    My Discovery Errors dashboard is present multiple common errors. How can we solve that pls?

MISSING_DEPENDENCY:
In payload no relations defined for dependent class [cmdb_ci_iisdirectory] that matches any containment/hosting rules: [cmdb_ci_appl >> Runs on >> cmdb_ci_hardware]

MISSING_DEPENDENCY:
In payload no relations defined for dependent class [cmdb_ci_db_mssql_database] that matches any containment/hosting rules: [cmdb_ci_appl >> Runs on >> cmdb_ci_hardware

MISSING_DEPENDENCY:
In payload no relations defined for dependent class [cmdb_ci_network_adapter] that matches any containment/hosting rules: [cmdb_ci_network_adapter >> Owned by >> cmdb_ci_hardware]

MISSING_DEPENDENCY:
In payload no relations defined for dependent class [cmdb_ci_compute_template] that matches any containment/hosting rules: [cmdb_ci_compute_template >> Hosted on >> cmdb_ci_logical_datacenter]

MISSING_DEPENDENCY:
In payload no relations defined for dependent class [cmdb_ci_disk_type] that matches any containment/hosting rules: [cmdb_ci_disk_type >> Hosted on >> cmdb_ci_logical_datacenter]

MISSING_DEPENDENCY:
In payload no relations defined for dependent class [cmdb_ci_web_application] that matches any containment/hosting rules: [cmdb_ci_appl >> Runs on >> cmdb_ci_oslv_container,cmdb_ci_appl >> Runs on >> cmdb_ci_hardware]

Thank you!

[CharlesGriff]

I am getting the same error did you manage to resolve this?

[angelo_soar]

Hi - Yes. The solution is very simple.

Instance of your client

=================

1. cmdb_metadata_containment.list of instance with issues

2. Find the tables, related to the class with problem,

3 - Take a full backup in XML of your affect items (Recommended)

Your PDI

=======

4. cmdb_metadata_containment.list of fresh PDI with same ServiceNow version of your client

Instance of your client

=================

5. Export the records (via XML) related to the records of your CI Class you are having problem 

6. Import them records (via XML) to cmdb_metadata_containment.list

7 -  Retry Discovery from Discovery errors , it will fix all them.

If some errors still remains in the card,  just wait the OOTB runs the clean-up erros , and it will clean automatically the remaining errors. 

> https://XXXX.service-now.com/nav_to.do?uri=sysauto_script.do?sys_id=81c17c7467813300d88fa0119585ef6b

> <https://url.de.m.mimecastprotect.com/s/MUTBC6Wn4wIrr9mNMHmiLU56wpp?domain=csf.service-now.com>

Any other questions let me know 

Thank you 

[CharlesGriff]

Thanks for the response I will let you know if this does not work.