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‎09-20-2024 12:22 PM
I'm curious how the User ID's are created in the sys_user table; now, while doing some plugin installation, roles have been added to those IDs ( email- @ example.com); can we delete those User ID's?
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‎09-20-2024 12:34 PM
What does SN local user mean? Are they Service Account?
Do one thing mate, open the table sys_user_has_role and fill user with the role you want to delete from their profile.
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Dr. Atul G. - Learn N Grow Together
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‎09-20-2024 12:38 PM
That's fine, but local account, means those who don't follow the MFA concept of these are used for some integration/automation purpose.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎09-20-2024 12:26 PM
Hi @Prabhu6
If those id's are not in use then better to delete else, or remove the role from the groups ( where it has been added).
You can search in user table like emails end with @example.com
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎09-20-2024 12:28 PM
Thank you for your swift response; how would those be added to the table? any idea please
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‎09-20-2024 12:31 PM
Do u have AD/ Azure integration on place? or any one load any data.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎09-20-2024 12:32 PM
All those IDs are SN local user accounts.