Hello everyone, My name is Steve Emerson, and I am a Director of ITOM Outbound Product Management. I am reaching out to personally invite you and your colleagues to our two upcoming workshops in Minne...
Save the date Knowledge 2024 will be held May 7-9 in Las Vegas, NV. The Knowledge Call for Content launches January 30, 2024, and the deadline for submissions is on February 13, 2024. Got questions? W...
Register today! Are you ready for some football? Join us on Tuesday, September 5th for the latest ServiceNow virtual event to find out! NFL and fantasy football expert, Matt Lutovsky of The Sporting N...
Hello Minnesota Community, We’re hosting an event to demonstrate how organizations can ignite enterprise-wide innovation with automation and low code, and it’d be great if you could join us. On April ...
Calling all ServiceNow customers! We're on the hunt for your stories to showcase in our fall virtual event, Now at Work. Submit your story today. We look forward to hearing how you are changing the wo...
Are You Ready for the Future of Work? Join us on September 19th in Minneapolis to discover what the future of work holds for your organization. You’ll connect with peers and product experts, immerse y...
Visit the SNUG booth in the Customer Success Expo in the Community Lounge area to pick up your SNUG ribbon!
We live in the age of Uber, Airbnb, and Zappos, where each rules their respective market thanks to the impeccable customer experience they offer. When you think about it, the relationship between empl...
An Imperfect WordSoftware crashes. Electronic components overheat and burnout. Mechanical systems fail. Shipments get lost. Customers become irate. In short, no matter how much disaster planning we do...
You have a strategy for OCM, now how do you execute on it? Our VP of Business Transformation, Steven St. Germain has the answer! Steven will be walking you through the tactical steps that are critical...
SPECIAL GUEST: Martha Heller, IT executive recruiter and author of The CIO Paradox and Be the Business: CIOs in the New Era of IT"Communication," "business acumen," and "relationship building" are all...
Chatbots are most well known for being customer service aids, or being able to answer someone's questions about a specific product or service. But did you know that they are much more capable than jus...
On a note related to audit / assurance costs, ISACA is now making full audit templates in word.doc format available to its members for free. The comprehensive content can allow process owners and mana...
How capable are your ITSM processes? Do they meet the needs of the business? ISACA has released a Self-Assessment Guide: Using COBIT 5. The publication and tool kit are free to ISACA members. Ask your...
Hello, Curious if anyone locally is using this integration and if they would be willing to demonstrate how they are using and how it's going and how easy/difficult it was to setup. Let me know!Sarah C...
There is a group on the live-feed for knowledge 12, dedicated to Minnesotan Luggers. Hope to see you all there!https://knowledge.service-now.com/k12/live_feed_.do
I have a vague memory of seeing someone demo a feature at the MNLUG where the shopping cart widget would scroll down the screen on a Catalog Item that would need to scroll beyond one window. The idea ...
This event management system doesn't allow for experimentation without actually creating an event. The idea I had that would allow folks to choose in which part of the meeting they wanted to participa...
When?Tuesday November 30 --- ABCs of IT Workshop8:00 am — 2:00 pm or 11:00 am — 5:00 pm Where?Unisys3199 Pilot Knob Road, Eagan MNIT's easy as A-B-C!At the last event of 2010, the itSMF Minnesota LIG ...
