SNC Reporting User Guide
Downloaded the "Pre-Made Book" called Reporting Data off the Wiki. Great content! Perfect way to equip those curious with how to work with Reports in SNC. Also found a few plugins that we don't have t...
Blog Articles
Pretty Links and Perma Links
This morning I sent our CEO a link that kind of looked like this:https://DEMO.service-now.com/sys_attachment.do?sys_id=8fcb35c60a0a3c1c017cd77b61309ec8&sysparm_viewer_table=kb_knowledge&sysparm_viewer...
Submit your enhancements now
If you haven't submitted an idea or enhancement you want within Service-Now, get it in quick, I'm going to be sending a summary of the content on Friday!http://servicenow.uservoice.com/forums/52927-ge...
Service Now is listening...
Have you had an enhancement request in Hi for over 2 hours and you're getting frustrated? Well, come on, your expectations are too high. But if you've been waiting for something to be added to service...
Knowledge 10 contestants
A couple people have asked (yes Susan, I'm talking about you), what the different submissions were for the Innovation award.Thanks to Google Alerts (I'm using a couple different ones because "Service ...
CMDB_CI and task table extension
This came up at our Minnesota local user group yesterday. These two maps provide detailed and high level structure of both the CMDB and Task table...Just posting in case anyone else wants it!I've adde...
Voting on new features and fixes within Service Now
A large number of virtual users and friends in the industry have noted that they'd like a way to vote on suggestions, see what's coming in Service-Now and get their input out there for digestion/discu...
Service Now Show and Tell: Round 5
In case you aren't a member of the Virtual user group I wanted to give you a heads up. If you look in the right sidebar of this community site, you'll see an upcoming event where a Service-Now instanc...
Service Now Show and Tell - call for presenters/topics
We're looking for someone to host a show and tell of their Service-Now instance. This is an extremely productive, informal way for admins and users around the country to get ideas or garner feedback a...
Service Now - Show and Tell round 2
An invitation to look at our Instance of Service-Now. Friday August 7th at 1:00 PM Central TimePlease feel free to join us and/or participate at your leisure.If someone else would like to show off the...
Service Now Show and Tell
I'm joining another SNC admin to see how he's using his Service-Catalog and looking specifically at GUI and flow. Why not open this up to anyone else who wants to see an instance.Please feel free to j...
Guide for using community.service-now.com
I built this with our user-group in mind, but feel free to read it anyway... or adapt it for your group. PM me if you want a .docx or something else.It's a simple guide on navigation and use of this s...
Minnesota User Group - Call for topics
Just checking to see if we can actually use this space to interface with each other and provide a space for a call for topics.I know one thing I'd like to see more knowledge management solutions, I kn...
Minnesota User Group
It sure was great to have so many Service-now.com fans in one room at our innagural Local User Group meeting. I wish I'd had more time to meet and talk with each of you about your experiences! Next ti...
