Charlie Steiner
ServiceNow Employee
ServiceNow Employee
Getting Started with Now Mobile in Paris
Mobile App Academy is a bi-weekly live building series focused on managing and building mobile apps in real time. We have product experts demonstrate concepts, provide guidance, and answer your questions in a live setting.
 

Want to join us live?
Register for the Zoom webinar and join us at 10:00 AM PT. Looking forward to seeing you there!

 

 

Today on Mobile App Academy David Ha, Senior Product Manager, explores common configurations and quick wins to get started with Now Mobile in Paris. Learn what's new and how to also take advantage of the new service catalog properties window for Now Mobile.

Featured Experts:


David Ha
Mobile Platform, Senior
Product Manager
Fu Ho
Mobile Platform, Solution
Architect

 

Q: Is the order change for mobile only, or for mobile and desktop?
A: The change applies to mobile because catalog configuration is under System Mobile

Q: Why don't we see an option to add a logo on our mobile app?
A: Adding a logo will require mobile publishing, please see the product docs for more information.

Q: Is there is a best practice for when to switch between the platform UI and Mobile Studio?
A: Check out our essential training page on mobile community for the implementation guidebook. Starting there you can see what you can and cannot do inside of Mobile Studio

Q: How do you display your iPhone in real time on your desktop?
A: This is a feature part of the native Quicktime app on Apple computers. For more information see this article.

Have any questions we haven't covered?

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Resources & Helpful Links

Implementation guide
Now Mobile Properties
Mobile Theming Guidelines

Empty State Handling


Mobile App Academy YouTube Playlist
Check out the ‘Getting Started with ServiceNow Mobile Apps landing page to see the following:

  • Learn how to roll out your apps with the deployment playbook
  • How to get started with your mobile Implementation white paper
  • Learn about best practice mobile design principles to create consumer grade experiences
  • Mobile migration guide
  • Get your hands dirty learning basic developer training with Mobile Studio