Add Comment button and Approve/Reject icon in now mobile

[vicky7413]

Hi All,

Could you please let me know how we can add "Add Comment" button and approve/reject as tick or X icon as below in now mobile application.

[PaulSylo]

1. For Add comments, you need to go to the required applet launcher and goto "quick action" and add the action button from choosing the function "Add comment" ( by default you will be having this function as OOB Action)

2. To make the button, go to the approval screen from the application navigator ( screen--> approvals-->Pending approvals under-screen segments--> my approvals item stream under stream M2m segments --->My approval for request under Stream M2M item configs ---> you land in this screen, add icon and make it as list under location.

 

[vicky7413]

Hi Paul,

Thanks for the prompt response.

I tried your suggestion but no luck. I tried to add icon and changed the location to List item but icon is not visible and onclick of that request it is getting auto approved. PFB. Screenshot for your reference.

And also for adding "Add Comments" i dont see any applet launcher for the same. I need to add "Add comment" as below in my request list. So that user can add comments directly without opening the request/incident.

[Imam Pasha1]

Hi Viky,

Even i am looking for the same requirement like approve/reject as tick or X icon in my approval.

Could you please let me know how did you achieved this ?

Regards,

Imam

[Imam Pasha1]

Hi Paul,

I have followed your second step below.

2. To make the button, go to the approval screen from the application navigator ( screen--> approvals-->Pending approvals under-screen segments--> my approvals item stream under stream M2m segments --->My approval for request under Stream M2M item configs ---> you land in this screen, add icon and make it as list under location.

But it didn't worked for me so could you please let me know on this.

Regards,

Imam.