Application Module not visible on Navigator even though user has requried Role

AnubhavRitolia
Mega Sage
Mega Sage

‎09-06-2023 05:53 AM

Hi Team,

 

Even though user have 'snc_internal' role, he is not able to see 'Policy and Compliance' Application or any of it's module in Navigator.

 

He has required role to view Application and Module but still issue is occurring. 

 

I checked Before Query and Read ACL also for both tables but not able to figure out the root cause. Any help would be appreciated.

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
LinkedIn Profile 
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akankshak15
Tera Guru

‎12-19-2024 04:42 AM

Hi @AnubhavRitolia

Did you find any solution for this i am also facing the same issue user is not able to see the modules and menu on application navigator and always showing loading 

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