Application Picker/Global Search Icon missing in ServiceNow

Bhagya7
Giga Expert

‎03-15-2023 10:33 AM

Application Picker/Global Search Icon missing in ServiceNow(PFA)Even while search using the search bar incidnets are not getting displayed for few of the keywords. 
We have a new UI and i am unable to find the application picker settings (PFA). 
Kindly suggest.

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Hemant Goldar
Mega Sage
Mega Sage

‎03-15-2023 10:41 AM

Hi @Bhagya7,

 

Looking at the profile and attached images, I think you don't have proper access to view application picker and global search.

 

Please ask the consultant team to provide access user.

 

Regards,

Hemant

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Bhagya7
Giga Expert
In response to Hemant Goldar

‎03-15-2023 10:49 AM

Hi Hemant, 

But why is the globe icon after the global search bar missing. I am unable to find the globe icon in test environment. As we are in new UI I am unable to find the highlighted property(PFA).

Thank you.

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Hemant Goldar
Mega Sage
Mega Sage

‎03-15-2023 11:10 AM

Hi @Bhagya7,

 

Please refer the below ServiceNow doc

https://docs.servicenow.com/en-US/bundle/utah-platform-user-interface/page/administer/navigation-and... 

 

Regards,

Hemant 

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