Can servicenow Mobile web be embedded in wechat?

belle
Kilo Contributor

I am investigating the feasibility of embedding ServiceNow mobile web app into wechat for business account. So that the colleagues of my company can access ServiceNow in wechat's business account. Have anyone tried before or if anyone knows whether it is feasible?  Thanks!

 

Mobile Webapp of by ServiceNow
https://docs.servicenow.com/bundle/orlando-mobile/page/administer/tablet-mobile-ui/concept/mobile-ac...

 

How to embed HTML page to Wechat:
https://programmersought.com/article/25271335533/;jsessionid=DF2155FE013C7635E6384FC95E5A06FC

1 ACCEPTED SOLUTION

Gaurav Shirsat
Mega Sage

hi belle

You can load the Virtual Agent web client interface in an external web page by using an inline frame element (iframe).

Before you embed the Virtual Agent web client, set two system properties that controSet the values for the system properties that identify the HTTP header directives for securing the iframe contents.
  1. In the Navigation filter, enter sys_properties.list.
  2. In the System Property [sys_properties] table, locate these HTTP header response properties and specify their values:
l how browsers render and secure the HTML content (Virtual Agent and Live Agent chat) in an iframe.
Create the iframe element and specify the following URL with your instance name to embed the Virtual Agent client in the iframe.
 

 

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat

 

View solution in original post

2 REPLIES 2

Ivan Betev
Mega Sage
Mega Sage

Hello belle,

I wouldn't personally go this way, ServiceNow Mobile Classic is not very comfortable to use over Mobile app, if it goes over Wechat, it is probably more painful... probably to you if you need to support it. 🙂

The link to mobile interface is https://yourinstance.service-now.com/$m.do#/home.

I didn't test it with Wechat but probably some kind of success can be achieved.

 

Anyway, as from my end, I'd better focus on Mobile Agent/Now Mobile native apps.

 

Have a nice day! 🙂

Gaurav Shirsat
Mega Sage

hi belle

You can load the Virtual Agent web client interface in an external web page by using an inline frame element (iframe).

Before you embed the Virtual Agent web client, set two system properties that controSet the values for the system properties that identify the HTTP header directives for securing the iframe contents.
  1. In the Navigation filter, enter sys_properties.list.
  2. In the System Property [sys_properties] table, locate these HTTP header response properties and specify their values:
l how browsers render and secure the HTML content (Virtual Agent and Live Agent chat) in an iframe.
Create the iframe element and specify the following URL with your instance name to embed the Virtual Agent client in the iframe.
 

 

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat