Changing the icon on the virtual agent on Mobile App

Rodzula
Tera Contributor

Hi

Is there a way to change the icon on the virtual agent on the mobile app

Rodzula_0-1683625383538.png

 

4 REPLIES 4

newhand
Mega Sage

@Rodzula 
Maybe this? I‘m  not sure if it can work well on mobile app。。。。

 

https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/conversational-interfac...

newhand_0-1683625817401.png

 




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Rodzula
Tera Contributor

Its been changed, Unless I'm missing something

Rodzula_0-1683629492734.png

 

@Rodzula 
I change the profile to  'Virtual Agent' and modified the picture of the user profile .

finally it works..

 

 

newhand_0-1683698023081.png

 

Please mark my answer as correct and helpful based on Impact.

Rodzula
Tera Contributor

Not sure what you referring to here, Are you talking about changing the user profile image?