The mobile Agent has a Out of the box feature where we can search for a User ,but when we click on the User a User Details Record screen pop up but in my case it is a blank screen .Has any body faced a similar issue ,if yes what has been done to

[Namrata3]

Hi All,

I have been trying to access the User details Record screen by searching  an User from the Agent mobile app -->My work ---type user --and hit the search  button .With that it opens a User detail screen which is empty.

I am stuck here as to how can I get the record screen show the legacy card.

It works as a charm when we click on the User Avatar and displays My profile screen ,uses the same table as below.

Any help would be appreciated

Here is some more info about this.

1.Application :ITSM Mobile Agent

2.table used:

v_st_user_and_group_profile

3.Legacy Card :User details testing Header Item View

.

[Sam Motley]

it looks like you need to add the form values in the form screen in studio in the users applet 

here's an example of ours: 

[matthijsoomen]

Hi Namrata,

Were you able to solve this eventually?

I have the same issue.

Kind regards,

Matthijs

[Shelley Kim1]

Hi Namrata,
I'm having the same issues here, did you manage to fix this?
Thanks!

[Sam Motley]

@Shelley Kim1 did you see my post? you need to add fields to the view to be able to see data