g_form.removeOption() is not working in multirow variable set catalog client script.

[GopiKrishna Sir]

We have a catalog client script on MRVS to hide drop choice based on users cost center. But choice is not getting removed even after adding a catalig client script.

Sample code : 

var allowedCC = 'a6754a8b97438a505f88b3a3f153afe5';

    var ga = new GlideAjax('GetUserCostCenter');

    ga.addParam('sysparm_name', 'getCostCenter');

    ga.addParam('sysparm_user', g_user.userID);

    alert(g_user.userID);

    ga.getXMLAnswer(function (cc) {

        alert(cc);

        // Optional: handle empty values or server error

        if (!cc) {

            console.warn('No cost center returned');

            return;

        }

        // Only run if user does NOT have allowed cost center

        if (cc !== allowedCC) {

            // Remove the specific option by label

            g_form.removeOptionByLabel('actor_type', 'Central F&A Actor Packages');

        }

    });

Did anyone faced similar issue & found work around, Please let us know to solve it.

Thanks

Gopi

[GopiKrishna Sir]

I have used 'g_sc_form.removeOption('test_var', 'choice_one');' unfortunately it didn't removed choice value. 

[Ankur Bawiskar]

@GopiKrishna Sir 

please share some screenshots and complete script without which can't help

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[GopiKrishna Sir]

Adding below my whole script,

function onChange(control, oldValue, newValue, isLoading) {

   if (isLoading || newValue == '') {

      return;

   }

var allowedCC = 'a6754a8b97438a505f88b3a3f153afe5';

    var ga = new GlideAjax('GetUserCostCenter');

    ga.addParam('sysparm_name', 'getCostCenter');

    ga.addParam('sysparm_user', g_user.userID);

    alert(g_user.userID);

    ga.getXMLAnswer(function (cc) {

        alert(cc);

        // Optional: handle empty values or server error

        if (!cc) {

            console.warn('No cost center returned');

            return;

        }

        // Only run if user does NOT have allowed cost center

        if (cc !== allowedCC) {

            // Remove the specific option by label

            //g_form.removeOptionByLabel('actor_type', 'Central F&A Actor Packages');

            g_sc_form.removeOption('actor_type', 'central');

        }

    });

}

Thanks

Gopi