Getting error 'Could not load the document' in the Now agent mobile app

[Pallavi_G]

Hi All,

I am getting the error 'Could not load the document' in the Now agent mobile app. This is coming when opening Assignment group field. Attached the screenshot.

Any idea how can this be resolved?

[Pallavi_G · Accepted solution]

The issue is solved, the input details was missing in the Input form screen.

[James Piveta]

Hello!

Could you please explain what was missing? I'm having the same problem.