Getting error 'Could not load the document' in the Now agent mobile app

Pallavi_G
Tera Expert

Hi All,

 

I am getting the error 'Could not load the document' in the Now agent mobile app. This is coming when opening Assignment group field. Attached the screenshot.

Any idea how can this be resolved?

 

1 ACCEPTED SOLUTION

Pallavi_G
Tera Expert

The issue is solved, the input details was missing in the Input form screen.

View solution in original post

1 REPLY 1

Pallavi_G
Tera Expert

The issue is solved, the input details was missing in the Input form screen.