Hi Team,
DO you have any idea how can we hide below applets (My Assets,My tech visits) and also can we hide these for Admin users too?
Even i didnt found them in applet launcher.I found the way here.we can hide them form my items icon section.
Remove them from the list of Applets.
Hi Kamer,
The entry is coming from the screen (sys_sg_applet) record named My asset. You can find this using the below URI:
https://<instance_name>.service-now.com/nav_to.do?uri=sys_sg_list_screen.do?sys_id=1e60ab8487d83300693331a2f5cb0b29
Note, This screen record comes with the Asset Management for mobile application and you don't really have an option to inactivate the screen record specifically.
A probable way of removing this then would be from the Launcher Screens (Applet launcher).
- Go to the sys_sg_applet_launcher table and search for the navigation tab named 'My Items'.
- Once you find it, open the record and go to the body section.
- You should be able to see the section that holds the applets (screen) that you wish to remove. You can remove those from here.
(In my out of the Box instance, I did not see an applet launcher with the name you have shown on the screenshot, check if the above steps help)
Even i didnt found them in applet launcher.I found the way here.we can hide them form my items icon section.
Remove them from the list of Applets.
