Hide fields on mobile Agent App
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ā09-18-2022 10:30 PM
Hi Team,
I want to hide Assignment Group , Assign_to fields on mobile Agent app. If Urgency field is empty.
This is OOB ITSM Mobile agent Incident Creation page.
I have a observation. My Screen UI Policy is getting applied on existing incidents. But not applying on New incident creation form (New Record Form).
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Agent Mobile App
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ā09-09-2024 06:25 AM
Hello, did you find out how to do this?