Hide fields on mobile Agent App

gayathri chalki
Kilo Contributor

‎09-18-2022 10:30 PM

Hi Team,

I want to hide Assignment Group , Assign_to fields on mobile Agent app. If Urgency field is empty.

This is OOB ITSM Mobile agent  Incident Creation page.

find_real_file.png

I have a observation. My Screen UI Policy is getting applied on existing incidents. But not applying on New incident creation form (New Record Form).

 

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MariaVitorS
Tera Contributor

‎09-09-2024 06:25 AM

Hello, did you find out how to do this?

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