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02-04-2022 09:03 PM
This is is my 1st time trying to work on Mobile Agent app.
The requirement is to hide Urgency field on incident in all the views on mobile agent app.
How can this be done ?
in studio I have ITSM Mobile Agent But I am not sure where is the change needed. please help
Solved! Go to Solution.
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02-05-2022 08:03 AM
You could also do it with a Screen UI Policy (else you would need to do it on all forms/list):
Best regards,
Sebastian Laursen
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02-05-2022 04:10 AM
Hello.
Go to navigation->studio
Then select ITSM mobile agent:-
Then search for all the applets related to incident:-
Open it click on the form screen -> Body -> Details and remove the fields which you do not require
Please mark answer correct/helpful based on Impact.
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02-08-2022 06:54 AM
Hello,
I saw you marked my answer as correct and later changed it.
Any reason why?
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02-05-2022 08:03 AM
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03-31-2022 05:08 PM
Does Mobile UI Rule apply the same control to such detail screen ( e.g. Incident)? Or it only works for input form (when edit happens) ?